Delete Your Account
You can permanently delete your account and all associated arena data directly from the PlayDesk Console app or by submitting a verified request below.
How to Delete Your Account (In-App)
Launch the PlayDesk application on your mobile device.
Tap the Setup tab in the bottom navigation menu.
Scroll down to the Account & Data Management section.
Review the warning and tap DELETE ALL to permanently purge all data.
Upon in-app confirmation, your account, station configurations, customer histories, and shift records are instantly and irreversibly deleted from our active cloud database.
⚠️ Automatic Cascade Deletion of Staff Accounts: When a GameZone Owner deletes their account, all staff sub-accounts registered under that GameZone are automatically and permanently deleted from our cloud servers. Any active staff member will be immediately logged out.
Data Purge Scope
- Permanent Action: Account deletion is permanent and cannot be undone.
- What is Purged: Business configuration, staff logins, station configurations, active & past session timers, customer CRM records, passes, packages, and billing statistics.
Web-Based Deletion Request
If you have uninstalled the application or cannot access the app, you can submit a deletion request by contacting our support team directly. We will verify ownership via SMS/call and permanently purge all records within 24 to 48 hours: